Marc Watson (Jim’s son) joined the business in 2006 shortly after completing his college degree. Marc spent the first ten years of his career learning the craft, but he too had a vision to continue to expand on the Royal Flush Name. In 2016, the father-son duo visited a plumbing expo in Indianapolis and they were introduced to pipelining and hydro- jetting. From there, Marc was riveted. Marc convinced his Dad to invest in the revolutionary equipment as he felt it would completely differentiate them in the area- no one else in New England was offering such a unique, innovative set of services. In 2017, the company began offering pipelining and hydro coating services and within a year, their new services were in such high demand that the company began sun setting traditional plumbing services like toilets, sinks, etc.